Privacy Policy

1. Information We Collect

Personal Information

When you use PlayerBash, we may collect the following personal information:

• Name and contact information (email, phone number)
• Profile information (age, skill level, preferred sports)
• Location data (to find nearby courts and players)
• Payment information (processed securely through third-party providers)
• Communication data (messages, support requests)

Usage Information

• App usage patterns and preferences
• Device information (type, operating system, unique identifiers)
• IP address (hashed for security and fraud prevention, stored for limited time)
• Log data and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Connect you with courts and other players
• Process payments and bookings
• Send important updates and notifications
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Sports centers (for booking purposes)
• Other players (basic profile information for matchmaking)
• Service providers (payment processors, analytics providers)
• Legal authorities (when required by law)

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• IP address hashing for fraud prevention (limited retention)
• Secure payment processing

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Restrict data processing

6. Data Retention

We retain your information only as long as necessary:

• Account data: Until you delete your account
• Transaction records: 7 years for tax purposes
• IP addresses: 30 days (hashed for security)
• Support tickets: 2 years
• Marketing data: Until you opt-out

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser.

9. Children's Privacy

PlayerBash is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or via email.

11. Contact Us

If you have any questions about this privacy policy or your data, contact us at:

• Email: info@playerbash.com
• Address: 2 Hakea Dr, Tolmans Hill TAS 7007